Notice: All payment must be made in 10 days after your purchase.

Items order from 1koo are available guarantee only you complete checkout. Because most of our items are handmade with very limited quantities except for custom made items. Only after you complete ckeckout we can keep the items for you. All orders will be fulfilled on a first come, first served basis. So checkout ASAP after you put your items in your shopping cart and also make sure that you don't wait more than a few days to send us your payment if you are not choicing online payment to complete your checkout.

Payment methods accepted:

(1) Paypal

Paypal is the fast, reliable and free way to pay. You can send funds directly to pp@1koo.com from a verified bank account or by using a credit card.

Advantages:

• Payment is traceable.

• Is immediate and convenient.

• Does not require you to use your credit card online (you can transfer directly from your bank account).

• Does not require you to use your credit card online (you can transfer directly from your bank account).

(2) Credit Card

We accept VISA, Mastercard, Amex, Discover through our PayPal online payment processing gateway. Credit card holder without paypal account can also pay through paypal on our website by just entering a credit card number. You don't even need a PayPal account. Each transaction takes place in a secure environment (SSL), and we are not disclosed any of the card details. We are only informed of the confirmation that your transaction has been approved. Paypal are highly secure has a permanent fraud and protection team.

Advantages:

• Payment is traceable.

• Payment is Immediate and convenient.

• Provides limited liability coverage.

For additional information regarding, please visit them at www.Paypal.com

(3) Western Union money transfer

Please visit your nearest Western Union office and simply fill out the Western Union money transfer form made it payable to the following:

Yang Cheng
by login you can see the detail address:
Pudong,Shanghai 201204, China
Tell: by login you can see the detail phone:

Once the transfer has been complete please send to us via email a copy of the transfer slip to the email address: eshop@1koo.com
If you want to use Western Union Money Order mail your payment, please follow the instruction of (5) Personal Check, Cashiers Check or Money Orders

(4) Wire Transfer

For a wire transfer please use the following bank details to make a successful wire. Once the transfer has been complete please send to us via email a copy of the transfer slip to the email address:eshop@1koo.com

Beneficiary's Bank : CHINA MERCHANTS BANK , SHANGHAI BRANCH

SWIFT CODE: CMBCCNBS51

Beneficiary's a/c no. : 6225800210XXXXXX (by login you can see the number)

Beneficiary: CHENG YANG

Remarks: /TELE/pay through CMB SHANGHAI Branch

(5) Personal Check, Cashiers Check or Money Orders

We also accept the payment methods like international money Order, cashiers check or personal check etc. Please allow 45 days for clearing upon receipt of the personal check. Please note that Money orders, Cashier's Checks and Personal Checks (except for US Postal Money Order) are accepted if the total amount is more than $50. The Personal Check is only acceptable for the buyer from USA, CANADA, United Kingdom, Australia, New Zealand, France, Germany, Italy, Span, Netherlands, Austria, Switzerland, Sweden, Demark, Norway, Finland, Belgium, Singapore, Honk Kong and Japan. Because the mail of your payment will take 15-20 days to arrive us, if you pay with money order, cashier's check, or personal check you should send us letter of those payment ASAP and email us to inform that you already send us letter so that we can keep the items you buy for you.

You should write pay order to: Yang Cheng and send mail of your payment to:

Yang Cheng
by login you can see the detail address:
Pudong, Shanghai 201204, China
Tell: by login you can see the detail phone:

Advantages:

• Payment is traceable to a particular mailing address and provides proof of payment.

• Most banks offer a stop payment service if problems arise before the check is cashed. Some money order services may have the option to stop payment if problems arise before the payment is cashed.

Return and refund policy

100% Money back guarantee on each item except for custom-made items . Refund/Exchange within 7 days if dissatisfied, just mail the item back in the original condition, you will get your money back. Shipping fees and return shipping charges are non-refundable. No exceptions!

For custom-made items , customer satisfaction is always our priority concern! We realize that buying a wedding dress is one of the most important purchases you will make for your wedding. In an effort to make this as stress-free as possible, we do offer returns on any of our standard size wedding gowns. We will accept returns on wedding gowns in perfect, brand new condition (no smoke scents, no makeup stains, dirt, no alterations). Custom order gowns (make it in your own size) are not returnable . Absolutely no returns will be accepted after the 7 days inspection period. Shipping fees and return shipping charges are non-refundable. No exceptions!